Shipping & Returns

This policy covers apparel ordered from KMO Dynasty. Mechanic and notary services are covered by our Terms of Service.

Processing time

KMO apparel is released in limited runs, so orders are packed in batches. Orders ship within 5 business days of the order being placed unless the product page says otherwise. You get a tracking number by email when your order goes out.

Shipping

We ship within the United States. Rates are calculated at checkout and shown before you pay. Once a package is with the carrier, delivery timing is in their hands — we can help you chase it, but we cannot control it.

Wrong or damaged items

If we sent the wrong item, or it arrived damaged, contact us within 14 days of delivery with a photo and we will make it right — a replacement if we have the size, a refund if we do not. You will not be charged return shipping for our mistake.

Returns and exchanges

Unworn, unwashed items with tags attached can be returned within 14 days of delivery for a refund of the item price. Return shipping is the buyer’s cost unless the return is our error. Refunds go back to the original payment method once the item arrives and is inspected.

Because runs are limited, we cannot guarantee an exchange size will be in stock. If it is not, the return is refunded instead.

Sizing

Sizes are listed on each product page. If you are between sizes or unsure, message us before ordering — that is faster and cheaper for everyone than a return.

Payments and security

Checkout is handled by Stripe on Stripe’s hosted pages. Your card details are never entered on kmodynasty.com and are never stored by us.

Questions

Email kingtreykmo@gmail.com or text 813-516-1521. Include your order number and we will sort it out.